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Privacy Policy

Last updated:

Data Collection

We collect personal data you provide directly: email address, name, uploaded photos, style preferences, and conversation history. We also collect technical data (IP address, device type) for platform operation.

Data Usage

Your data is used exclusively for providing personalized styling services, including color analysis, outfit recommendations, virtual try-on, and service-related communications. We do not use your data for other purposes without explicit consent.

Data Storage and Security

All personal data is encrypted with AES-256 at rest and transmitted exclusively over TLS 1.3 connections. Photos are stored securely with restricted access. We retain data for a maximum of 24 months from the last interaction.

Retention Period

Conversation data and Style Profile data are retained for a maximum of 24 months from the last interaction. After this period expires, data is automatically deleted within 7 days. You may request earlier deletion at any time.

Third-Party Sharing

We do not share your photos or personal data with third parties without your explicit consent. Any sharing requires a dedicated opt-in that clearly identifies the third party and the data to be shared.

Your Rights

You have the right to: access your personal data, rectify incorrect data, delete your data (within 30 days of request), restrict processing, data portability, and object to processing. To exercise these rights, contact us through the platform.

Breach Notification

In the event of a data security breach affecting your personal data, we will notify you via email within 72 hours of detection, describing the nature of the breach and the data categories affected.

Cookies

We use essential cookies for platform operation. Analytics cookies (Google Analytics 4) and marketing cookies (Meta Pixel) are only activated with explicit consent. You can modify your preferences at any time from cookie settings.

Data Deletion Request

You can request complete deletion of your personal data, photos, Style Profile, and conversation history. Processing is completed within 30 days, with email confirmation.

Request Data Deletion

Contact Us

For questions about personal data or exercising your GDPR rights, you can contact us through the platform or at the email address indicated in your account.